Frequently asked questions

What advantages do I have by pre-ordering the new R 12 S online?

If you pre-order the new R 12 S online, you’ll be one of the first to get to ride it.

In addition, you’ll avoid long waiting times that can arise due to limited production capacities. 

Will additional fees be incurred for pre-ordering the R 12 S online?

No additional fees are incurred for pre-ordering online. 

You just have to pay a reservation fee that will be deducted from the final price of the final payment. 

What happens if I cancel the online pre-order of an R 12 S?

If you cancel the online pre-order, you’ll lose the privilege of having your new model delivered early. 

Your selected BMW Motorrad Retailer will reimburse your reservation fee within 30 days. 

What happens next after I pre-order the R 12 S online and how will I be contacted?

In your online pre-order, you have the option to select your preferred BMW Motorrad Retailer as well as your desired contact method (email, text, phone). Your retailer will get in touch with you within 24 hours (on workdays) to confirm your purchase.  

Notice: Please make sure your contact information such as your postal address, email address and telephone number are entered correctly.

When will the R 12 S be shipped after being pre-ordered online?

Due to high demand, it is expected that the availability of the R 12 S will be limited at the beginning of production. 

The first models will be delivered starting from the first quarter of 2025. With an online pre-order, you’ll claim your spot right at the front of the queue.

Can I change the configuration of my new R 12 S after my online pre-order?

At the start of production, two vehicle configurations of the R 12 S will be built. If you wish to change your configuration, please contact your BMW Motorrad Retailer.

Notice: If you change your configuration, the delivery date for your new model may be delayed. 

Create your own icon

Do you have high standards and your own ideas? Configure your own unique bike to meet your needs with our accessories.

Do you have high standards and your own ideas? Configure your own unique bike to meet your needs with our accessories.

Marketplace information

Marketplace information

The average monthly number of active users of the insert application name e.g. BMW Motorrad Clothing Shop in the European Union according to Art. 24 Para. 2 of the Digital Services Act is less than insert number of users gradation for your market e.g. 50.000 . To determine this value, we statistically evaluated the active users for each of the past six months, taking into account the technical and data protection requirements, and calculated the monthly average from this. As of insert current date e.g. June 3rd, 2024.

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