A recall is a safety action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the product. BMW operates in accordance with the code of practice on safety defects, as agreed between the Department for Transport and the representative Trade Associations, and in compliance with the UK General Product Safety Regulations 2005.

Question: Where do I find my 17 digit VIN number?

The 17 digit VIN number can be found on the main frame of the motorcycle. It is also included on the V5 registration document of the motorcycle.

Question: Who pays for the repair?
BMW covers the cost of any technical campaigns and safety recalls.

Question: How do I make a booking to have the recall completed?
Please click here to find your local retailer. An online booking can be made using the link at the foot of this page.