BMW Motorrad Online Shop - Frequently Asked Questions
Within the online bike shop you will find the latest BMW bikes that are immediately available from our retailers' stock.
If the bike is in stock at BMW, the name of the dealer is not indicated, however you can select this bike and your preferred retailer and the bike will be sent to them for you.
The bikes available within the bike shop are already built. You can of course add BMW Motorrad Original Accessories at a later date. Please contact your retailer to discuss your individual requirements.
If you wish to purchase a bike with a specification not available in our shop, please visit the online configurator to build your perfect bike and your preferred retailer can mange this order for you.
Yes, only bikes already in production. The bikes shown are models that are available at short notice from BMW Motorrad retailers or from our stock.
Yes, your retailer will be happy to arrange for your new bike to be fitted with optional accessories. Once you have reserved your bike, your retailer will contact you to discuss the details of the purchase and you can discuss which additional accessories are available for your bike and arrange for them to be fitted before collection.
1. Click on "Proceed to Checkout" or "I Want This Bike".
2. Enter your contact details and, if the bike is available for reservation, your payment details for the reservation fee (€100).
The payment of the reservation fee gives you access, after confirmation from the retailer, to a 7-day reservation of the bike, during which it cannot be sold to another customer.
Please note: only certain bikes are available for reservation.
3. Directly after the reservation / your request, you will receive a confirmation by e-mail.
4. The retailer will contact you as soon as possible or within one working day.
As soon as you fill in and complete the form, a notification is sent to the retailer who will contact you within 24 hours or next working day.
In the case of a reservation, your reservation fee is transferred to the retailer. After verification of payment receipt, the retailer will contact you (again within 24 hours or next working day)
1. After your reservation / request, the retailer will contact you.
2. You will agree on the delivery date of the bike and all other necessary formalities.
3. You then simply complete the order and collect the bike or have the bike delivered on the agreed date.
Yes, our Retailer network run demonstrator fleets so all bikes can be test ridden before purchase.
The bikes available in our online shop are unregistered and new.
Your retailer will therefore offer you the same model which may have a different specification so you can ensure that you like the model you are buying. Please speak to your preferred retailer to arrange this.
The registration of the vehicle is carried out by the retailer you are purchasing the bike from.
Speak to your chosen Retailer about any specifc requirements with the registraiton of your new bike and they will assist in any way that is possible.
Yes, just indicate your interest in finance within the online order form. Your retailer will then give you the available options when they contact you.
Yes, all you need to do is add the details requested of your current bike in the online order form. Your retailer will explain the procedure for trade in when they contact you.
Please note: the retailer is the sole arbiter of whether or not to accept the trade in of your current bike.
The time between ordering online and collecting your new bike varies, depending on where the bike is located. Speak to your retailer for more information. We always do our best to deliver your bike as quickly as possible or on a date that suits you.
A reservation does not constitute an obligation to buy; only the signature of the order form with your preferred retailer confirms your purchase. The booking fee of €100 will be deducted from the final total amount of your order. If you do not confirm within 7 days or if you wish to cancel your booking, the €100 will be refunded in line with the sale terms and conditions
For some of the bikes available on the online shop, you can make a reservation request with a deposit payment of €100. The payment is taken from your credit/debit card immediately and the bike is reserved for you for 7 days. This is particularly useful for bikes in high demand or where stocks are low. The retailer will then contact you within one working day to arrange a date to complete the order.